Foreign Exchange Services

Travelex is the world's largest foreign exchange specialist. Through Travelex, we can offer you a comprehensive range of products and services to take care of all your foreign exchange needs.

If you are going overseas:

• Travellers Cheques
• Foreign Cash
• Cash Passport Card

If you are sending money overseas:

• Drafts
• Telegraphic Transfers

If you receive money from overseas:

• Travellers Cheques
• Foreign Cash
• Cheques in a Foreign Currency

1. If You Are Going Overseas

1. It is recommended that you always take more than one payment mechanism - some local cash, a Cash Passport Card, and a credit or a debit card. That way, if you have difficulty with any of your products (e.g. your credit card is not accepted or the magnetic stripe is damaged), you will have an alternative payment method. Use a Cash Passport card for your day to day expenses, and a credit or debit card for major purchases.
2. As a basic rule of thumb, if your destination has a good ATM network, take most of your travel funds on a Cash Passport card, if not, travellers cheques are better. Cash Passport is ideal for most tourist destinations, including the UK and Europe, USA, Canada, South East Asia, Japan, New Zealand, Australia and South Africa.
3. Get your foreign exchange before you leave home - exchange rates at home are usually better than overseas.

Cash Passport Card

The Cash Passport Card is a pre-paid, PIN-protected card that enables you to obtain local cash from over 1 million VISA ATM's around the world. You can purchase the card in any amount from $250 to $25,000, and cards are available in Australian Dollars, US Dollars, British Pounds and Euros.

Cash Passport is ideal for all major tourist destinations, overseas and in Australia, where there is an ATM network.

1. Convenience
   Anyone can buy a Cash Passport card - you do not have to be over 18 or have a credit rating. It can also be bought as a gift. For added convenience, cards are reloadable, so you can top them up with additional funds when required.
2. Security
   Travelex supplies a second card (with a seperate PIN), free of charge - if you lose one, simply start using the second. Lost or stolen cards can be replaced, free of charge and usually within 24 hours. No value is kept on the card (all funds are retained on VISA's host system). If a card is lost or stolen, it is useless to the thief provided the PIN remains secret.
3. Fees & Exchange Rates
   You normally pay only $3.75 per withdrawal (other fees may apply). Exchange rates are converted at the time of the transaction, or, if you prefer to "lock in" a rate, cards can be purchased in US Dollars, Euros and British Pounds.
4. Budgeting
   As Cash Passport is pre-paid, there is no danger of overspending. Unused funds can be reclaimed upon returning home (fees may apply).
5. 24 Hours Assistance
   Customer Support is available 24 hours a day to deal with lost cards, forgotten PIN's, card balances etc.

Foreign Cash

In addition to your Travellers Cheques and/or Cash Passport Card, it is always advisable to carry some local cash to cover taxis, tips, etc upon arrival overseas.

Holiday Money regularly stocks over 35 foreign currencies.

Travellers Cheques

Travellers Cheques are available in:
US Dollars
Euro
British Pound

Other currencies are also available so please check with our Member Services staff

Travellers cheques supplied by Travelex are issued via VISA to ensure worldwide acceptance. If your cheques are lost or stolen, a refund is just a phone call away, and takes as little as 30 minutes to organise. Simply report the loss or theft of your Travellers cheques by telephone to the refund centre indicated on your sales advice.

2. If You Are Sending Money Overseas

Drafts are the cheapest form of sending money overseas and can be sent by mail. The receiver generally has to pay the draft into an account, and it may take a few days to clear.

Telegraphic Transfers are normally used to directly credit accounts overseas, and are a quicker method of sending funds than drafts.

3. If You Receive Money From Overseas

Subject to acceptability, Travelex will convert Foreign Exchange Currency items into Australian Dollars. So, if you receive a Cheque from overseas, or return from a trip with unused Foreign Cash or Travellers Cheques, you can change them into Australian Dollars without fuss.

Questions?